In order to support the hospitality industry on its sustainability journey, we have developed a holistic Framework for Net Positive Hospitality mapped across Environmental, Social and Governance areas, which sets out the different topics which should be addressed. Within each topic, progress is broken down into four stages of ambition.
The entity which provides the brand/flag of the hotel and manages distribution, standard operating procedures, design and style guides, training guides, software and various other aspects to a separate operator. In many cases this includes sustainability software.
Looking to understand your progress along the Pathway? Try out our progress tracker tool.
Reducing water intensity, minimising water pollution, and preserving and replenishing water sources
Phasing out single-use products, minimising pollution and waste to landfill and embedding principles of circular economy
Reducing energy consumption, improving energy efficiency, minimising Scope 1, 2, and 3 emissions, and switching to renewable energy sources
Protection and regeneration of ecosystems and biodiversity, both locally, and globally through the supply chain
Addressing breaches in human rights and labour standards, and embedding principles of human rights and promoting fair labour practices across the whole value chain
Addressing inequalities, promoting diversity, and improving recruitment practices across the workforce, value chain and beyond
Improving local sourcing, supporting SMEs and contributing to community resilience through local supply chains
Engaging employees and non-employee workers in sustainability, and providing training, experiences and professional development opportunities
Promotion of customer welfare, EDI and accessibility, and engaging customers in sustainability initiatives
Supporting and partnering with local community actors to promote destination resilience and sustainability
The entity which operates the hotel, responsible for day-to-day operations and staffing the hotel. Sometimes this is one of the well-known brands, but in many cases it’s a third -party who manages the hotel under a franchise agreement.
Are you a hotel operator? Download our environmental guidance for operators (originally released in the previous version of the Pathway).
The entity which owns the hotel building, responsible for the building itself and all elements related to it (this can include the lease holder as well as the legal owner of the building). The owner is responsible for approving operator budgets and making investments in the building’s upkeep and its equipment.
Are you a building owner? View our guidance for owners.
Thanks to the many companies and individuals who helped us develop the Pathway.