By the end of this stage you will have achieved the following outcomes from the Pathway Framework:
Equity, diversity and inclusion (EDI) due diligence and commitment.
The organisation has identified groups at risk of discrimination, including women and local minorities, and local diversity has been defined.
Workforce diversity disclosure fundamentals are considered
Gender equity and women’s empowerment fundamentals are considered.
There is a record of activities held (e.g. meetings and dialogues, a plan) to identify best practices in reducing inequalities within the workforce and/or supply chain. [WTTC Hotel Sustainability Basics]
EDI awareness through staff engagement is assessed.
EDI areas have been prioritised and relevant audit completed.
Strategy and action plans have been developed.
At least one initiative to reduce inequalities in employment within the business or via supply chain choices is implemented. [WTTC Hotel Sustainability Basics]
Equal opportunities for workforce relate to the offering of employment, training and promotion opportunities, irrespective of the person’s age, sex, disability, race, ethnicity, origin, religion, economic or other status. [WTTC Hotel Sustainability Basics]
Setting up for success
Designate a lead person or team for each activity and ensure other relevant employees are aware of their roles
Review legislation related to the portfolio
Include senior leadership to make sure there is ownership and buy-in from the top-level
Raise awareness among internal stakeholders by introducing environmental and social sustainability training
Review the possibility for a monitoring system to track all environmental and social data in one location and monitor progress
Review and update governance procedures
Conduct a stakeholder mapping to identify relevant stakeholders, and engage key stakeholders to understand their priorities
Find other brands and management companies you can learn from
Set up a process to regularly engage with hotels, to understand challenges, identify priorities, inform them of central programmes and share solutions
Understand impact & dependencies
1. Understand current state of EDI in your company by reviewing existing EDI policies, practices and initiatives
2. Review dependencies relating to EDI
3. Collect data for baseline
4. Analyse data to identify themes, strengths, gaps and opportunities
5. Set company targets, targets for managed hotels, and suggest targets for franchised hotels, to improve gender, accessibility and diversity
6. Engage regional, country, hotel leads in the process of local prioritisation of EDI issues and targets
7. Review policies to ensure EDI is consistently included in all documents
8. Hold consultations to identify best practices in reducing inequalities within the workforce and/or supply chain
9. Review available guidance to identify relevant actions and create an improvement plan for EDI. This should consist of activities to be executed in the short-term (1 year), a medium-term (3 year) plan and a headline plan for longer-term initiatives (5 year plan)
12. Inform employees about objectives and their role in achieving your targets
13. Implement at least one initiative to reduce inequalities in employment within the business at corporate or hotel level
Reviewing & Reporting Progress
Monitor & Report
Review progress by comparing against previous performance and industry benchmarks where available (such as CHSB). Repeat on a regular basis (e.g. monthly/quarterly)
Review benefits seen through actions
Review challenges encountered along the way and plan solutions to implement
Update leadership on progress
Inform corporate customers and investors of performance and activities by including information in communications and meetings
Share your case studies with us!
As hospitality companies progress towards Net Positive Hospitality, the Sustainable Hospitality Alliance is keen to share good news and best practice from across the industry. Our Net Positive case studies are shared across our website and LinkedIn, acting as a positive space to celebrate these actions, achievements, and commitments.
We invite hotels to get involved by sending case studies to firstname.lastname@example.org and / or tagging @Net Positive Hospitality and @Sustainable Hospitality Alliance within LinkedIn posts relating to environmental sustainability or social responsibility.
The Net Positive Hospitality Simulation brings the Pathway to life, helping users understand the impacts of their decisions, test sustainability actions and create a tailored sustainability action plan.
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