Our work

Working with our members we agreed the priority areas of action for the hospitality industry to collaborate to make the most impact.

Our strategy

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Our commitment to creating a prosperous and responsible hospitality sector that gives back to the destination more than it takes.

Pathway to Net Positive Hospitality

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Navigate your journey to a sustainable and responsible future, through our new digital Pathway to Net Positive Hospitality.

Areas of action

Aligned with the United Nations Sustainable Development Goals (SDGs), we commit to drive continued action in four areas:

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Human rights

Every business, wherever they operate, has a corporate responsibility to respect human rights. We commit to raise awareness of human rights risks, embed human rights into corporate governance, and address risks arising in the labour supply chain and during construction.

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Youth employment

Over 1 in 5 young people in the world are not in education, employment or training (ILO). We commit to give young people, especially those at risk of poverty and exploitation, the opportunity to build a better future through employability programmes.

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Climate action

The hotel industry must reduce its absolute carbon emissions by 66% by 2030 to ensure that growth in the sector is sustainable. We commit to embrace science-based targets and encourage the wider industry to join in reducing emissions at scale.

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Water stewardship

Countries forecast with the highest risk of water shortages are among those with the greatest tourism growth. We commit to embed water stewardship programmes to identify ways to address water scarcity, improve water-use efficiency and reduce the number of people affected by lack of water.

Collaborating for a more sustainable future

In 2017, supported by our members, we agreed our four areas of action where, by working together, we can achieve more to address the social and environmental issues that affect the world around us.

We continue to work with our members, and other industry stakeholders, to assess the key global challenges affecting our planet and its people. This enables us to prioritise our activities and programmes based on the effects and prevalence of the issues, and identify where we can collectively deliver the most positive impact.

We aligned our areas of action with the United Nations Sustainable Development Goals (SDGs) to ensure that the hospitality industry is making a practical contribution towards achieving these shared global goals.

News stories

World Sustainable Travel & Hospitality Awards announces Terra, Expo City Dubai as official venue partner for 2025 ceremony
World Sustainable Travel & Hospitality Awards announces Terra, Expo City Dubai as official venue partner for 2025 ceremony

Leaders in sustainable tourism will gather for the VIP reception on 29 October for the unveiling of the 2025 winners. Entries open 28th April!

World Sustainable Hospitality Alliance unveils expert new team members set to propel Net Positive transformation
New team members pictured L-R in front of a Net Positive Hospitality banner: Nelson Garcia-Narvaez, Director of Finance and Operation, Bolaji Omotade, Finance and Administration Manager, Caty Batten, Net Positive Innovation Lead and Isabel Novoa, Head of Global Accelerator Programme.
World Sustainable Hospitality Alliance unveils expert new team members set to propel Net Positive transformation

With four new team members - Isabel Novoa, Caty Batten, Nelson Garcia-Narvaez, and Bolaji Omotade - we are poised to continue driving meaningful change.

World Sustainable Hospitality Alliance, OceanShot, and Deborah Brosnan & Associates unite to drive nature-based solutions for Net Positive Hospitality
World Sustainable Hospitality Alliance, OceanShot, and Deborah Brosnan & Associates unite to drive nature-based solutions for Net Positive Hospitality

Strategic collaboration aims to leverage nature-based solutions to enhance biodiversity, resiliency, and economic returns across the hospitality industry.