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Responsible hospitality for a better world

Driving collaboration for a more sustainable future

The collective power of hospitality

We tackle the key global challenges affecting our planet and its people, bringing together our members and other partners, to achieve a more sustainable and inclusive world for all.

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Autostop tap in hotel bathroom

Maximising the environmental and economic benefits of water efficiency

As tourism begins to recover, there is both an opportunity and an imperative to focus on water conservation in a time of increased hygiene protocols. 

Industry resources


We have free practical tools, trainings and programmes to support hotels to improve their social responsibility. 


We have range of free tools, research and resources to enable every hotel to manage their environmental impact.

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Woman working in a hotel kitchen
Human rights

Our training and resources support hotels to mitigate human rights risks.

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Young chef employed in a hotel holding some canapes
Youth employment

Our programme gives young people the opportunity to gain the skills to start their career.

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Hotel on a beach with solar panels
Climate action

Our tools and resources enable every hotel to manage their carbon emissions.

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Modern urban wastewater treatment plant.
Water stewardship

Our tools and resources enable every hotel to implement effective water stewardship strategies.


Our members consist of 13 world-leading hotel companies with a combined reach of over 30,000 properties and 4.5 million rooms – 25% of the global industry by rooms.

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