By the end of this stage you will have achieved the following outcomes from the Pathway Framework:
Employees are engaged in skill-based volunteering.
  • Employees are participating in learning or education programmes for sustainability (environment and social).
  • Employees and non-employee workers are participating in sustainability initiatives or projects.
  • Career paths and advancement opportunities for all employees, have been created and communicated broadly.

Setting up for success

Take ownership

Identify owners across all key organisational teams

Implement a Sustainability Monitoring System (SMS) if not done already

Review and update governance procedures

Engage stakeholders

Review and engage stakeholders previously mapped, and identify any additional key external stakeholders in the value chain to engage with on Human Rights, Labour practices and EDI

Find other brands and management companies you can learn from

Establish a feedback mechanism for key stakeholders to comment on sustainability initiatives

Check whether there are any local, regional or national plans that could be aligned to support wider efforts

Understand impact & dependencies

1. Take stock of current corporate volunteering opportunities
2. Review current level of engagement of employees and non-employees in sustainability and identify areas for further engagement
3. Review current career path and advancement opportunities for employees and consider how these might be strengthened

Set targets

4. Review and strengthen previous target for education, training and career progression for employees
5. Set new targets for volunteering, sustainability training, sustainability engagement
Resource: Net Positive Action Planner

Take action

6. Review guidance to identify relevant actions
7. Record progress towards employee engagement targets in the Sustainability Monitoring System (SMS)
9. Review and update governance procedures relating to employee engagement
10. Raise employee awareness of sustainability commitments, and their role in achieving them

Reviewing & Reporting Progress

Monitor & Report

Conduct an external audit on key environmental and social data

Review progress by comparing against previous performance and industry benchmarks where available (such as CHSB). Repeat on a regular basis (e.g. monthly/quarterly)

Review benefits seen through actions

Review challenges encountered along the way and plan solutions to implement

Update leadership on progress

Create a revolving fund to reinvest savings from efficiency measures into new sustainability initiatives, if not done already

Inform corporate customers and investors of performance and activities by including information in communications and meetings

Publicly report progress against company targets on an annual basis

Share your case studies with us!

As hospitality companies progress towards Net Positive Hospitality, the Sustainable Hospitality Alliance is keen to share good news and best practice from across the industry. Our Net Positive case studies are shared across our website and LinkedIn, acting as a positive space to celebrate these actions, achievements, and commitments.

We invite hotels to get involved by sending case studies to press@sustainablehospitalityalliance.org and / or tagging @Net Positive Hospitality and @Sustainable Hospitality Alliance within LinkedIn posts relating to environmental sustainability or social responsibility.

Employee Engagement - PDF Checklist

Download checklist

Click the link below to access a PDF checklist to use offline.

Find out more and enquire

Test the outcomes of ESG solutions

The Net Positive Hospitality Simulation brings the Pathway to life, helping users understand the impacts of their decisions, test sustainability actions and create a tailored sustainability action plan.

3 | Accelerating - Neutralise negative impacts and build robust positive impacts

Ready to move on to the next stage?

Once you have completed Employee Engagement – 2 | Advancing, you are ready to move on to 3 | Accelerating.