7. Review and update governance procedures relating to customer welfare
8. Actively engage your staff and encourage innovation
Reviewing & Reporting Progress
Monitor & Report
Conduct an independent assessment for environmental and social impact
Review progress by comparing against previous performance and industry benchmarks where available (such as CHSB). Repeat on a regular basis (e.g. monthly/quarterly)
Document learnings and any recommendations for follow-on actions to share with internal and external stakeholders
Review benefits seen through actions
Review challenges encountered along the way and plan solutions to implement
Update leadership and staff on progress
Seek certification by a globally recognised certification programme (e.g. GSTC recognised or an ISO standard)
Inform corporate customers and investors of performance and activities
Report your progress publicly on an annual basis. Publish disaggregated data and align reporting with established frameworks, e.g. CDP, GRI, TCFD, Integrated Reporting
Share your case studies with us!
As hospitality companies progress towards Net Positive Hospitality, the Sustainable Hospitality Alliance is keen to share good news and best practice from across the industry. Our Net Positive case studies are shared across our website and LinkedIn, acting as a positive space to celebrate these actions, achievements, and commitments.
We invite hotels to get involved by sending case studies to firstname.lastname@example.org and / or tagging @Net Positive Hospitality and @Sustainable Hospitality Alliance within LinkedIn posts relating to environmental sustainability or social responsibility.
The Net Positive Hospitality Simulation brings the Pathway to life, helping users understand the impacts of their decisions, test sustainability actions and create a tailored sustainability action plan.
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.