Our team

Madhu is the Chief Executive Officer of Sustainable Hospitality Alliance, working closely with our member companies, partners and key stakeholders to guide the industry’s collaborative efforts on sustainability and community engagement. She joined International Tourism Partnership – our former organisation, as Director in June 2018.

Madhu began her career in the hospitality and tourism industry in 1998, working in operations, sales and marketing with leading companies, including Marriott International, Hilton, Starwood and Emirates Airlines across the Middle East, Eastern Europe and the UK.

Since 2009, Madhu has worked in the not-for-profit sector on a range of development issues, including poverty and inequality, education and livelihoods, gender equality, water and sanitation, sustainable cities and human rights.

Prior to joining International Tourism Partnership, Madhu was Director for Partnerships & Development for WSUP (Water & Sanitation For Urban Poor), before which she was Director of Development & Partnerships at British Asian Trust, a charity founded by HRH The Prince of Wales. She has held a number of non-executive roles including Chairperson – Clean Team Ghana, and Mentor – Cartier’s Women’s Initiative Awards. She holds an MBA from INSEAD. 

Anjana is responsible for the strategic development and implementation of our programme strategy and leads our programmes team to deliver quality and consistency, ensuring maximum impact.

Anjana has over 20 years of experience in the development sector, across Pakistan, Bangladesh and India, leveraging partnerships with not-for-profits, governments and the private sector to establish and grow high impact programmes. She has held many senior roles, including Executive Director at Developments In Literacy (DIL) in Pakistan, and, prior to joining ITP, Head of Pakistan Programme at HRH The Prince of Wales’ British Asian Trust.

Shabana is responsible for developing and maintaining effective strategic partnerships with our diverse range of funders. She oversees submission of funding proposals and works closely with the wider team to promote Sustainable Hospitality Alliance’s work.

She brings eight years of programmes and fundraising experience across Africa and South Asia on a range of development issues including water, sanitation, urban development, livelihoods, women empowerment, anti-trafficking and mental health. She has held similar roles previously at Water and Sanitation for the Urban Poor and The British Asian Trust, a Prince’s Charity. Shabana has an MSc in Development Management from the London School of Economics and a Masters in Urban and Regional Planning from Georgia Institute of Technology, US.

Emily has extensive experience in brand and communications in the charity and non-profit sector. She joined in 2019 to develop and launch the Sustainable Hospitality Alliance brand, and unite the previous entities of International Tourism Partnership, Youth Career Initiative and Green Hotelier.

Prior to joining the Sustainable Hospitality Alliance, she was the Brand Manager for the British Red Cross, where she spent five years managing this internationally protected emblem. She also has experience working in the disability charity sector and education. Emily has a BSc(hons) from University College London and qualifications from the Chartered Institute of Marketing.

Claire manages our environmental sustainability strategy, including our work on climate action and water stewardship.

Claire has nearly a decade’s experience driving sustainability progress for Hilton. During this time, Claire worked on a wide range of projects including updating Hilton’s global CR strategy, leading their water stewardship efforts and creating behaviour change campaigns, as well as leading initiatives focused on issues such as energy efficiency, single-use plastic reduction and responsible sourcing. She was also part of our carbon and water working group.

Hemma worked for Marriott International for 25 years across a range of operations before joining the Social Impact Team in 2004. Leading Marriott’s Sustainability & Social Impact efforts in Europe until July 2020, she worked across business functions to identify, develop and implement processes and guidelines addressing sustainability issues and advance against Marriott’s global sustainability and social impact strategy: Serve 360 – Doing Good In Every Direction. In addition, she engaged employees through Marriott’s continent-wide community engagement initiative World of Opportunity Europe. As part of that initiative, Hemma developed and implemented Marriott’s annual ‘You Eat, We Give’ fundraising campaign raising more than €6 million cash and in-kind donations for Marriott’s charitable partners in Europe.

In 2017, she completed a Post Graduate Certificate in Sustainable Business from the University of Cambridge Institute of Sustainability Leadership (CISL). Hemma serves as CISL Alumni Ambassador for the UK network and as a freelance tutor on CISL’s Business Sustainability Management Programme.

Nick is responsible for raising funds to support the delivery and development of our organisation’s work, with a specific focus on the youth employment programme.

Nick brings over 12 years’ trusts and foundations fundraising experience to the organisation and has raised funds for a variety of causes over the years, including youth homelessness, disability and disaster relief. Prior to joining Sustainable Hospitality Alliance, Nick worked for two sustainability-related organisations – GRI and Circle Economy – where he was tasked with delivering and developing the institutional fundraising programme. This includes working with a range of international corporate and family foundations and managing relationships with government agencies such as the then UK’s Department for International Development.

Nick has a BSc (hons) in International Business and Economics from Aston University and is a full member of the Chartered Institute of Fundraising.

Bimpé is responsible for providing financial, executive, operational and resources support, ensuring accurate financial records are maintained, and supporting the CEO.

She has over 10 years’ experience as a finance professional in public and private sector. Prior to joining the Alliance, she was Financial Accountant at Start Network looking after the full cycle of the finance operational function. She also has experience working with research funding in the charity sector and managing disbursement of grant funding and trustee reports.

Bimpé has a BSc(Hons) in Applied Accounting from Oxford Brookes and is skilled in business partnering, assessing operational needs and developing solutions to save costs, improve revenue and drive user satisfaction.

Shiksha has six years’ experience in education and community development, previously working for the Kherwadi Social Welfare Association – an Indian national non-profit where she managed the organisation’s activities in the Delhi NCR region. Prior to joining Sustainable Hospitality Alliance, Shiksha worked on the Headmaster Leadership development programme with the Mumbai municipal government, for Gandhi Fellowship. Shiksha holds a Post Graduate Degree in Development Communication from Jamia Millia Islamia Mass Communication and Research Centre in Delhi, India.

Deogratius joined Sustainable Hospitality Alliance in 2019 as the Partnerships Manager in Africa. He is responsible for delivering our youth employment programme across Africa from Nairobi, Kenya.

Deogratius has over seven years’ experience in education and community development in Kenya, with experience as a teacher and high school principal. Before joining Sustainable Hospitality Alliance, Deogratius worked at McKinsey Social Initiative’s Generation programme (education and employment programme) in Kenya, where he managed partnerships with employers, and coordinating with programme staff and donors. Prior to this, he worked as a Strategic Planning consultant for Action Aid, Senior Outcomes Manager at Moringa School, a teacher and a high school principal.