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Labour & Human Rights
3 | Accelerating
Corporate Office
Neutralise negative impacts and build robust positive impacts
Outcomes
By the end of this stage you will have achieved the following outcomes from the Pathway Framework:
Human rights promoted across value chain – embedding respect.
- The policy against exploitation and harassment has been implemented.
- Engagement with the local community and affected and potentially affected stakeholders is ongoing to work against exploitation and harassment.
- Tier 1 suppliers have been supported to uphold the human rights of workers and communities where business is operating.
- A multi-stakeholder approach to support ethical and fair recruitment practices by Tier 2 and 3 suppliers has been engaged in.
- Fair and ethical recruitment process is regularly reviewed, impact is assessed, and actions and targets updated.
Promoting fair labour practices – along the value chain.
- Labour rights are respected, a safe and secure working environment is provided and employees are paid at least a living wage.
- Employee contracts show support for healthcare and social security.
- Collective bargaining fundamentals are being respected.
- Medium-term targets for labour practices have been achieved.
- Tier 1 supply chain members have been supported to report on labour practices as per ESG requirements and net positive ambition.
- Just transition pathways for employees and workers in the supply chain most likely to be impacted by sustainability, technology, and climate change have been developed.
Setting up for success
Take ownership
Enable owners across all organisational teams to be innovative
Review and update governance procedures
Engage stakeholders
Collaborate with key stakeholders to develop and test an innovation project
Find other brands and management companies you can learn from
Understand impact & dependencies
1. Create a baseline on labour practices for your suppliers
2. Refresh the assessment of risks associated with your supply chain
3. Ensure suppliers and sub-contractors are aware of the company’s expectations and standards
4. Review progress on meeting medium-term targets priority areas for own staff and hotels (employed and contracted) to further strengthen positive outcomes for human and Labour rights
5. Update baseline and progress against benchmark indicators
Set targets
6. Work with supply chain businesses to set targets and KPIs for improving ethical recruitment and human rights outcomes
7. Communicate human rights commitment and targets to key internal and external stakeholders
8. Demonstrate your commitments publicly
Resource: Net Positive Action Planner
Take action
9. Review available guidance to identify additional relevant actions based on review of progress, targets agreed with management, updated assessment of risk and selected businesses within supply chain
10. Continue to engage staff and hotels in the process of improving and strengthening Labour and human rights practices
11. Determine financial and non-financial resources needed, create a business case and gather required resources
12. Modify brand standards to include procurement codes which apply to franchisees
13. Refresh training on ethical recruitment and human rights policies, standards, and guidelines for the supply chain with hotels and suppliers
14. Engage with national and international actors (governments, NGOs, conservation groups, partnerships, coalitions etc.) to increase the scale of progress achieved
15. Actively engage your staff and encourage innovation
16. Engage with customers and enable them to make more responsible choices
Reviewing & Reporting Progress
Monitor & Report
Conduct an independent assessment for environmental and social impact
Review progress by comparing against previous performance and industry benchmarks where available (such as CHSB). Repeat on a regular basis (e.g. monthly/quarterly)
Document learnings and any recommendations for follow-on actions to share with internal and external stakeholders
Review benefits seen through actions
Review challenges encountered along the way and plan solutions to implement
Update leadership and staff on progress
Seek certification by a globally recognised certification programme (e.g. GSTC recognised or an ISO standard)
Inform corporate customers and investors of performance and activities
Report your progress publicly on an annual basis. Publish disaggregated data and align reporting with established frameworks, e.g. CDP, GRI, TCFD, Integrated Reporting
Share your case studies with us!
As hospitality companies progress towards Net Positive Hospitality, the Sustainable Hospitality Alliance is keen to share good news and best practice from across the industry. Our Net Positive case studies are shared across our website and LinkedIn, acting as a positive space to celebrate these actions, achievements, and commitments.
We invite hotels to get involved by sending case studies to press@sustainablehospitalityalliance.org and / or tagging @Net Positive Hospitality and @Sustainable Hospitality Alliance within LinkedIn posts relating to environmental sustainability or social responsibility.
Labour & Human Rights - PDF Checklist
Download checklist
Click the link below to access a PDF checklist to use offline.
View our accompanying factsheets
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Test the outcomes of ESG solutions
The Net Positive Hospitality Simulation brings the Pathway to life, helping users understand the impacts of their decisions, test sustainability actions and create a tailored sustainability action plan.
4 | Leading - Give back more than you take
Ready to move onto the next stage?
Once you have completed Labour & Human Rights – 3 | Accelerating, you are ready to move on to 4 | Leading.
