22 results

View resource

Case study: Four Seasons Hotels and Resorts – Reaching Across Barriers to Engage Local Talent

Discover how Four Seasons Hotels and Resorts is advancing diversity and fostering a culture of inclusion and belonging.

View resource

Net Positive action planner

The Net Positive action planner contains ideas of projects and initiatives that can be implemented to increase the sustainability of a hotel.

View resource

Employee engagement factsheet

This factsheet provides an overview of how to engage your employees and highlights the positive impact of social and environmentally conscious employee engagement. 

View resource

Customer engagement factsheet

This factsheet gives an overview of how to engage your customers, including how to better understand and communicate with your guests.

View resource

Community Engagement factsheet

This factsheet gives an overview of how to engage your staff, partners, and customers to contribute towards local community welfare and engagement.

View resource

Tracking progress on the Pathway to Net Positive Hospitality

The Progress tracker helps you to understand your position on the Pathway to Net Positive Hospitality.