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Young hotel steward wearing PPE

Case Study: Robinson Medina

Robinson trained at the Renaissance Santo Domingo Jaragua Hotel & Casino as part of our youth employment programme, where he is now employed as a…

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Know How Guide: Human Rights and the Hotel Industry

Provides an overview of human rights within hospitality, guidance on developing a human rights policy, performing due diligence and addressing any adverse human rights impacts.

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Young hotel housekeeper training how to make a bed. She is a participant of our youth employment programme in Latin America.

Case Study: Laura

Laura trained at the Hotel Hyatt Centric in Guatemala, as part of our youth employment programme, where she is now employed as a housekeeper.

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Case Study: La Triệu Vỹ

La Triệu Vỹ graduated in 2019 from our youth employment programme in Ho Chi Minh, Vietnam, where he was trained at the Le Meridien, a…

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Water Stewardship for Hotel Companies

This report provides guidance and practical actions on managing a hotel’s water use and embedding water stewardship programmes across their portfolios.

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Sustainable Siting, Construction and Design

This manual provides practical guidance and recommendations for stakeholders at each stage of the hotel development process, to ensure hotels are built and refurbished sustainably.