World Academy for Sustainable Hospitality
Transform today, sustain tomorrow
Transformational sustainability training for every hospitality department – developed by the industry, for the industry
Free, instant access to taster lessons across all masterclasses. Plus, complete full anti-trafficking certifications, with no cost.
Employee training is the missing link to transforming your impact
We firmly believe that meaningful change starts with the decisions, actions and mindset of the millions of employees who work in hotels and resorts around the world. In fact, 80% of the Pathway to Net Positive Hospitality relies on the actions and behaviour of individuals.
Studies show that training is key to creating behaviour change – in turn, reducing consumption, saving money and reducing staff turnover.
Increase learning retention
A study by the Research Institute of America found that e-learning increases learning retention rates by 25% to 60%, while retention rates of face-to-face training achieves 8% to 10%.
Reduce consumption
A study published in the International Journal of Low-Carbon Technologies found that hotels that implemented sustainability training for staff reduced energy consumption by 10-20%.
Reduce operating costs
According to a report by the Carbon Trust, hotels that implemented sustainability training saw a 5-15% reduction in operating costs.
Introducing the World Academy for Sustainable Hospitality
The World Academy for Sustainable Hospitality is THE transformational learning platform – equipping hospitality teams to translate the sector’s ambitious Net Positive vision into action.
The ground-breaking online training tool acts as a catalyst for behavioural change, building shared sustainability knowledge and understanding of how every worker should apply sustainability learnings within their role, through tailored masterclasses for every department. This comes after Alliance members called for the development of a holistic, practical training platform – built for industry, by industry.
Within the Academy demo site, learners can access full, free Human Trafficking in Hospitality certifications, for managers and frontline staff. Donated by Marriott International, because awareness saves lives.
Access holistic ESG training tailored to each hospitality department
Comply with hotel sustainability certification training requirements
Access the Academy via laptop or phone, and printable for in-person training
Measure and track progress, with analytics tools for department managers
Build your bespoke training package to meet and exceed your company's goals
Tried and tested by leading hospitality companies
100%
of learners found the Academy platform well-structured and easy to navigate
40%
additional training completed by learners, on top of the assigned trainings
80%
learners found the content relevant for them personally and for their role
“The courses are interesting and have an impact on me – helping me understand and support the company’s sustainability initiatives, so that I can share this with my team”
Front Office Manager
“I found the topics on GHG emissions and energy useful because I can apply the learnings both in the workplace and at home, as farming and livestock raising is one of my hobbies”
Executive Housekeeper
“I would recommend this training. It is very informative and makes you reflect on the activities and areas which contribute to environmental and social issues”
Assistant Manager
“The trainings inspired me, with many lightbulb moments. The activities empower me to make informed decisions to promote sustainable and responsible practices across the company”
Training & Development Manager
Aligned with leading hotel sustainability certifications
“At Green Key, we believe that meaningful sustainability starts with informed and empowered teams. The foundational sustainability course within the World Academy for Sustainable Hospitality provides hotel teams with a comprehensive introduction to key sustainability principles. It can serve as a useful training resource for properties looking to build internal knowledge, strengthen their commitment to responsible practices, and work on their conformity with Green Key criteria related to staff training.”
Green Key
Developed by the industry, for the industry
The World Academy for Sustainable Hospitality content has been developed in close collaboration with expert partners across the industry, to ensure it meets the needs of hospitality companies.
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