Know how guide: Establishing Ethical Recruitment Practices in the Hospitality Industry

This document provides practical guidance for the hospitality industry on recruiting international migrant workers ethically within business enterprise operations and supply chains. It outlines how migrant workers can be vulnerable to exploitation in the hospitality industry, shares practical recommendations, resources and tips to help the hospitality and tourism industry initiate action on executing more ethical recuitment practices.

Who is this guidance for?

This guidance is designed primarily for hotels and is global in nature. It is applicable to both multinational enterprises (MNEs) and small- to medium-sized enterprises (SMEs). It can also serve as a resource for other tourism-related industries as the principles of ethical recruitment are universal.

How was it created?

This guidance has been developed by the International Organization for Migration (IOM) in partnership with the Sustainable Hospitality Alliance.

The Sustainable Hospitality Alliance recognises other standards and trainings in the advancement of ethical recruitment and employment practices across the hospitality industry.