Resource

Case study: Four Seasons Hotels and Resorts – Reaching Across Barriers to Engage Local Talent

Social Responsibility

Discover how Four Seasons Hotels and Resorts is advancing diversity and fostering a culture of inclusion through collaboration with charitable organisations

Four Seasons Hotels and Resorts is committed to advancing diversity and fostering a culture of inclusion and belonging worldwide.

As part of the Company’s global commitment to creating lifechanging opportunities, Four Seasons Hotel Madrid works with la Fundación Síndrome de Down de Madrid (Down Madrid) to hire and retain local talent who face barriers to employment.

Down Madrid, among other activities, seeks employment opportunities for its stakeholders. As of November 2023, Four Seasons Hotel Madrid has two valued team members who joined the hotel through this programme, one as a kitchen assistant and another supporting the operation of our staff dining facilities. The team had a member of their People & Culture team join through another organisation, Fundación ALAPAR, in 2023.

The hotel works with their liaisons from these charitable organisations to ensure a safe and comfortable work environment for these team members while supporting their success. The hotel team is keen to expand the programme and regularly interviews candidates from the employment programmes organisations like Down Madrid and Fundación ALAPAR for vacant and anticipated roles.

To find out more about Four Seasons Hotels and Resorts’ commitment to building a better future for people an communities, visit https://www.fourseasons.com/landing-pages/corporate/esg/people/.

To explore the work of Down Madrid, visit https://downmadrid.org/, or for more information about Fundación ALAPAR, visit https://alapar.ong/.

Share your stories with the Alliance

As hospitality companies progress towards Net Positive Hospitality, the Sustainable Hospitality Alliance is keen to share good news and best practice from across the industry. Our Net Positive LinkedIn Hub acts as a positive space to celebrate these actions, achievements, and commitments.

We invite hotels to get involved by tagging @Net Positive Hospitality and @Sustainable Hospitality Alliance, as well as #NetPositiveHospitality, within LinkedIn posts relating to environmental sustainability or social responsibility. We will then re-share industry posts onto our LinkedIn hub, for companies across and beyond the hospitality sector to see. Companies can also submit case studies to feature on the Alliance website, please email press@sustainablehospitalityalliance.org to share your case study or request our case study template form.