Responsible recruitment programme
Promoting ethical recruitment practices across industry-wide labour supply chains
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1 in 4
victims of forced labour are international migrant workers
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8
countries operational, as part of this programme
About this programme
Our members have long been committed to providing decent work and recognise that forced labour remains a key challenge for the industry. This programme seeks address potential risks of forced labour and human trafficking of workers in the global hotel labour supply chain.
Why we are doing this
Hotels often outsource services, such as cleaning, maintenance and security, and this can increase the risk of unethical employment and recruitment practices arising in the labour supply chain. This is because:
- Labour supply chains are complex, often involving multiple sub-agencies, intermediaries and elaborate administrative steps, making workers more vulnerable to exploitation.
- Current migration processes can involve several fee-collecting agents, contract deception and coercion through debt bondage and threats of violence.
What we are doing
Our work seeks to address potential risks of forced labour and human trafficking for workers in the global hotel labour supply chain.
Through our responsible recruitment programme, we are working with the hotel industry, governmental institutions, non-profits and other industries to:
- Promote and encourage responsible recruitment across industry-wide labour supply chains, using the collective influence of the hospitality industry.
- Pilot updated recruitment policies and processes in key countries through multi-stakeholder partnerships to create safe recruitment pathways and careers in the hotel industry
- Create tools and guidance for hotel companies and recruitment agencies to protect migrant workers
- Promote clear and accessible information for workers throughout their recruitment journey
Where we work
We are implementing a series of pilot projects in key countries that recruit migrant workers (destination countries) and the countries workers are from (origin countries). This includes:
- Qatar (destination)
- Nicaragua (origin) to Mexico and Panama (destination)
- Kenya and Uganda (origin) to Oman and Kuwait (destination)
Find out more about our projects
Fair recruitment and decent work in the Qatar hospitality sector
Collaborating to promote labour rights in Qatar
Ethical recruitment in Latin America, East Africa and Gulf Countries
Improving migration pathways for migrant hotel workers
Risks of Modern Slavery in Labour Sourcing Training
Take our comprehensive online training, designed to improve awareness of modern slavery and human rights risks in hotel operations, focusing on the recruitment of staff or contractors.
Review our resource index
We have developed practical tools and resources, free for the industry, including, guidelines for checking recruitment agencies, and know-how guides to human trafficking and the hotel industry.
Help us to promote responsible recruitment across the industry
We are working with hospitality companies, governmental institutions, non-profits and other industries to embed responsible recruitment practices across the global hospitality labour supply chain.
