Hospitality fundamentals

This free online training provides a fast-track introduction to working in a hotel, including hotel structure and departments.

Who is it for: Training is aimed at anyone who is looking to begin a career in the hospitality industry, or switch careers, and wanting to learn more about working in the industry.

Duration: 20 minutes

Content includes introduction to:
  • Different types of hotels
  • Hotel departments and typical roles, including front of house, back office, kitchen, food and beverage (F&B), meeting and events, and housekeeping.

Our thanks to Radisson Hotel Group for creating the training.

Select the course content below to begin.


Risks of Modern Slavery in Labour Sourcing

This course is a comprehensive free online training for hotels to raise awareness and tackle human rights risks of modern slavery in operations and supply chain.

Contents of this training include:

  • What is modern slavery?
  • Identifying risks
  • Case studies
  • Final knowledge check

Select the course content below to begin the training.