Ethical Recruitment for Migrant Workers (Group Training Course)

This free interactive group training course has been developed by the International Organization for Migration and the Sustainable Hospitality Alliance, to provide hospitality companies with practical, in-depth knowledge of how to implement ethical recruitment practices when employing migrant workers.

This training is supported by the IRIS Ethical Recruitment Initiative and was generously funded by the US Bureau of Population, Refugees and Migration.

Who is it for?
This training course is free for the entire hospitality industry, and is suitable for decision makers (CEOs, VPs and Legal), human rights and sustainability teams, head office and regional HR teams, procurement teams, general managers, and team members with hiring responsibilities. Specific details can be found below about which roles each lesson is most relevant for.

How should it be used?
This course has been developed to be used within face-to-face training sessions or a full training day. After watching the short introductory video, each of the following modules has been designed to create space for discussion and reflection. Throughout the trainings the lesson will automatically pause at relevant points, to allow time for participants to share ideas, answer questions and consider their company’s practices. Groups are encouraged to allow sufficient time for discussion, after which the facilitator can click ‘Continue’ to progress within each lesson.

Duration: The total time to complete the course is expected to be approximately 4 – 5 hours, depending on the time dedicated to discussion points and exercises. This is split into:

  • The case for ethical recruitment introductory video (5 minutes) – suitable for decision makers (CEOs, VPs and Legal), human rights and sustainability teams, head office and regional HR teams, procurement teams, general managers, and team members with hiring responsibilities.
  • Ethical recruitment principles (30 – 45 minutes) – suitable for decision makers (CEOs, VPs and Legal), human rights and sustainability teams, head office and regional HR teams, procurement teams, general managers, and team members with hiring responsibilities.
  • Ethical recruitment policies and commitments (60 – 75 minutes) – suitable for human rights and sustainability teams, head office and regional HR teams, procurement teams, general managers, and team members with hiring responsibilities.
  • Ethical recruitment principles and implementation (60 – 75 minutes) – suitable for human rights and sustainability teams, head office and regional HR teams, procurement teams, general managers, and team members with hiring responsibilities.
  • Grievance mechanisms, remedy and migrant voice (90 – 105 minutes) – suitable for human rights and sustainability teams, head office and regional HR teams, general managers, and team members with hiring responsibilities.
Select the course content below to begin.

Risks of Modern Slavery in Labour Sourcing

This course is a comprehensive free online training for hotels to raise awareness and tackle human rights risks of modern slavery in operations and supply chain.

Contents of this training include:

  • What is modern slavery?
  • Identifying risks
  • Case studies
  • Final knowledge check

Select the course content below to begin the training.

Hospitality fundamentals

This free online training provides a fast-track introduction to working in a hotel, including hotel structure and departments.

Who is it for: Training is aimed at anyone who is looking to begin a career in the hospitality industry, or switch careers, and wanting to learn more about working in the industry.

Duration: 20 minutes

Content includes introduction to:
  • Different types of hotels
  • Hotel departments and typical roles, including front of house, back office, kitchen, food and beverage (F&B), meeting and events, and housekeeping.

Our thanks to Radisson Hotel Group for creating the training.

Select the course content below to begin.

 

Recognise and Respond: Addressing Human Trafficking in the Hospitality Industry (non-management) (English)

Human Trafficking is a global problem that can happen anywhere, including in your hotel.  As a hotel worker, you are in a unique position to recognise warning signs of human trafficking and report the situation.

This course is designed to support non-management staff to recognise human trafficking and know what to do in this situation. Please navigate back to the main training hub to find a similar training for managers.

  • Lesson 1 – Human Trafficking Overview
  • Lesson 2 – Preventing Human Trafficking
  • Lesson 3 – Non-Management Scenarios

Each lesson will take up to 30 minutes to complete. The final lesson ends with a knowledge check, after which participants will receive a certificate of achievement.

Upon completion, if your device does not register that you have completed all three lessons, please email info@sustainablehospitalityalliance.org and we will manually export your certificate.

Recognise and respond: Addressing Human Trafficking in the Hospitality Industry (management) (English)

Human Trafficking is a global problem that can happen anywhere, including in your hotel. As a hotel manager, you are in a unique position to recognise warning signs of human trafficking and report the situation.

This course is designed to support management staff to recognise human trafficking and know what to do in this situation. Please navigate back to the main training hub to find a similar training for non-managers.

The training is comprised of three lessons:

  • Lesson 1 – Human Trafficking Overview
  • Lesson 2 – Preventing Human Trafficking
  • Lesson 3 – Non-Management Scenarios

Each lesson will take up to 30 minutes to complete. The final lesson ends with a knowledge check, after which participants will receive a certificate of achievement.

Upon completion, if your device does not register that you have completed all three lessons, please email info@sustainablehospitalityalliance.org and we will manually export your certificate.

Reconnaître et Réagir: Lutter Contre la Traite des Êtres Humains dans le Secteur de L’hôtellerie et de la Restauration (personnel non cadre) (Français)

La traite des êtres humains est un problème mondial qui peut se produire n’importe où, y compris dans votre hôtel. En tant qu’employé d’un hôtel, vous êtes particulièrement bien placé pour reconnaître les signes avant-coureurs de la traite des êtres humains et signaler la situation.

Ce cours est conçu pour aider le personnel non cadre à reconnaître la traite des êtres humains et à savoir ce qu’il faut faire dans cette situation. Veuillez retourner au centre de formation principal pour trouver une formation similaire destinée aux cadres.

  • Leçon 1 – Aperçu de la traite des êtres humains
  • Leçon 2 – Prévenir la traite des êtres humains
  • Leçon 3 – Scénarios non liés au management

Chaque leçon dure jusqu’à 30 minutes. La dernière leçon se termine par un contrôle des connaissances, à l’issue duquel les participants recevront un certificat de réussite.

Si votre appareil n’indique pas que vous avez suivi les trois leçons, envoyez un courriel à info@sustainablehospitalityalliance.org et nous exporterons manuellement votre certificat.

Reconnaître et Réagir: Lutter Contre la Traite des Êtres Humains dans le Secteur de L’hôtellerie et de la Restauration (gestion) (Français)

La traite des êtres humains est un problème mondial qui peut se produire n’importe où, y compris dans votre hôtel. En tant que directeur d’hôtel, vous êtes dans une position unique pour reconnaître les signes avant-coureurs de la traite des êtres humains et signaler la situation.

Ce cours est conçu pour aider le personnel d’encadrement à reconnaître la traite des êtres humains et à savoir ce qu’il faut faire dans une telle situation. Veuillez retourner au centre de formation principal pour trouver une formation similaire pour les non-managers.

  • Leçon 1 – Aperçu de la traite des êtres humains
  • Leçon 2 – Prévention de la traite des êtres humains
  • Leçon 3 – Scénarios pour les non-cadres

Chaque leçon dure jusqu’à 30 minutes. La dernière leçon se termine par un contrôle des connaissances, à l’issue duquel les participants recevront un certificat de réussite.

Si votre appareil n’indique pas que vous avez suivi les trois leçons, envoyez un courriel à info@sustainablehospitalityalliance.org et nous exporterons manuellement votre certificat.

Reconocer y responder: Cómo abordar la trata de seres humanos en el sector de la hostelería (nivel no gerencial) (Español)

La trata de seres humanos es un problema mundial que puede ocurrir en cualquier lugar, incluido su hotel. Como trabajador de un hotel, se encuentra en una posición única para reconocer las señales de advertencia de la trata de seres humanos y denunciar la situación.

Este curso está diseñado para ayudar al personal no directivo a reconocer la trata de seres humanos y saber qué hacer en esta situación. Vuelva al centro de formación principal para encontrar una formación similar para directivos.

  • Lección 1 – Visión general de la trata de seres humanos
  • Lección 2 – Prevención de la trata de seres humanos
  • Lección 3 – Escenarios no relacionados con la gestión

Cada lección tiene una duración máxima de 30 minutos. La última lección termina con una comprobación de conocimientos, tras la cual los participantes recibirán un certificado de aprovechamiento.

Una vez finalizado el curso, si su dispositivo no registra que ha completado las tres lecciones, envíe un correo electrónico a info@sustainablehospitalityalliance.org y exportaremos manualmente su certificado.

Reconocer y responder: Cómo abordar la trata de seres humanos en el sector de la hostelería (nivel gerencial) (Español)

La trata de seres humanos es un problema mundial que puede darse en cualquier lugar, incluido su hotel. Como director de hotel, se encuentra en una posición única para reconocer las señales de advertencia de la trata de seres humanos y denunciar la situación.

Este curso está diseñado para ayudar al personal directivo a reconocer la trata de seres humanos y saber qué hacer en esta situación. Por favor, navegue de nuevo al centro de formación principal para encontrar una formación similar para no directivos.

La formación consta de tres lecciones:

  • Lección 1 – Visión general de la trata de seres humanos
  • Lección 2 – Prevención de la trata de personas
  • Lección 3 – Escenarios no relacionados con la gestión

La duración de cada lección es de 30 minutos. La última lección finaliza con una comprobación de conocimientos, tras la cual los participantes recibirán un certificado de aprovechamiento.

Una vez finalizado el curso, si su dispositivo no registra que ha completado las tres lecciones, envíe un correo electrónico a info@sustainablehospitalityalliance.org y exportaremos manualmente su certificado.

COMING SOON: التعرف والاستجابة: التصدي للاتجار بالبشر في قطاع الضيافة (لغير الإدارة) (باللغة العربية)

COMING SOON: التعرف والاستجابة: التصدي للاتجار بالبشر في قطاع الضيافة (الإدارة) (باللغة العربية)

COMING SOON: 认识和应对： 应对酒店业人口贩运（非管理层）（简体中文）

COMING SOON: 认识和应对： 应对酒店业人口贩运（管理）（简体中文）