Hospitality fundamentals

This free online training provides a fast-track introduction to working in a hotel, including hotel structure and departments.

Who is it for: Training is aimed at anyone who is looking to begin a career in the hospitality industry, or switch careers, and wanting to learn more about working in the industry.

Duration: 20 minutes

Content includes introduction to:
  • Different types of hotels
  • Hotel departments and typical roles, including front of house, back office, kitchen, food and beverage (F&B), meeting and events, and housekeeping.

Our thanks to Radisson Hotel Group for creating the training.

Select the course content below to begin.