Employee engagement factsheet
Customer engagement factsheet
Community Engagement factsheet
Tracking progress on the Pathway to Net Positive Hospitality
Financing Net Positive Hospitality
Just a Drop Announces New ESG Initiative for Travel and Hospitality, ‘Tap Water for All’, and New Strategic Partnership with the Sustainable Hospitality Alliance
Just a Drop announces its ground-breaking new initiative, ‘Tap Water for All’, alongside a strategic partnership with the Sustainable Hospitality Alliance, which will combine Just a Drop’s expertise in safe water provision with the Alliance’s experience in youth training and employment.
The Sustainable Hospitality Alliance and Just a Drop form strategic partnership to provide ‘Better Futures for All’
Sustainable Hospitality Alliance partners with the Living Wage Foundation to advance responsible hospitality
Net Positive Hospitality Simulation Launched by the Sustainable Hospitality Alliance
The Sustainable Hospitality Alliance (the Alliance) announces the launch of a new learning tool for hotels to understand the connection between environmental, social and governance issues, to ultimately test out the outcomes of different solutions and strategic decisions.
Net Positive Hospitality Simulation Launched by the Sustainable Hospitality Alliance
Reporting in line with the EU Corporate Sustainability Reporting Directive (CSRD)
Hospitality’s net positive impact in countering human trafficking
Understand and overcome the barriers to employment for young people
Youth employability programme holds first meeting agreeing on ambitious targets and impact
An innovative Employability Programme aimed at supporting youth employment in Egypt held its kick-off meeting yesterday (18th June) at St. Regis Hotel Cairo, with the aim to agree on targets with a focus on employment for women and access to disadvantaged groups.
Youth employability programme holds first meeting agreeing on ambitious targets and impact
Youth employability programme launched for Egypt’s hospitality sector to support young people and promote equality
Youth employability programme launched for Egypt’s hospitality sector to support young people and promote equality
An innovative Employability Programme aimed at supporting youth employment in Egypt is underway in Cairo and Hurghada, with scope to scale it at country level.
European Network for Accessible Tourism and the Sustainable Hospitality Alliance join forces to support disability inclusion in the hospitality sector
The Sustainable Hospitality Alliance is partnering with the European Network for Accessible Tourism (ENAT) to increase disability inclusion and promote universal access in the hospitality industry.
European Network for Accessible Tourism and the Sustainable Hospitality Alliance join forces to support disability inclusion in the hospitality sector
The IRC and the Sustainable Hospitality Alliance aim to drive the hospitality industry in empowering and supporting refugees
The IRC and the Sustainable Hospitality Alliance aim to drive the hospitality industry in empowering and supporting refugees
The International Rescue Committee (IRC) is partnering with the Sustainable Hospitality Alliance to engage the hospitality sector in helping people affected by humanitarian crises and disasters.
Sightsavers and the Sustainable Hospitality Alliance join forces to support disability inclusion in the hospitality sector
Sightsavers and the Sustainable Hospitality Alliance join forces to support disability inclusion in the hospitality sector
Sustainable Hospitality Alliance is partnering with international development organisation Sightsavers to increase disability inclusion in the hospitality industry, with a focus on countries in Africa and Asia.
The University of Victoria’s Gustavson School of Business and The Sustainable Hospitality Alliance announce a partnership to advance net positive hospitality
Through the Executive Programs unit at the Peter B. Gustavson School of Business at the University of Victoria hospitality professionals will soon be taking advantage of new training modules in entrepreneurship and sustainability that aim to help hotels become net positive for people and place, thanks to a partnership with The Sustainable Hospitality Alliance (the Alliance).
The University of Victoria’s Gustavson School of Business and The Sustainable Hospitality Alliance announce a partnership to advance net positive hospitality
How to empower women into employment and training – 10 tips from the leading responsible hospitality network
Pathway to Net Positive Hospitality
How can the hospitality industry support education for disadvantaged people?
TUI Academy trainees in Sri Lanka celebrate their achievements at graduation ceremony
Young people from vulnerable communities in Sri Lanka have graduated from the TUI Academy – an educational programme by TUI Care Foundation, run by Aitken Spence Institute of Hotel Management, in partnership with the Sustainable Hospitality Alliance.
TUI Academy trainees in Sri Lanka celebrate their achievements at graduation ceremony
Sustainable Hospitality Alliance and Global Travel and Tourism Partnership form agreement to advance youth employment
The Alliance and GTTP – a charity which helps support a route into work for young people worldwide through free skills training – have signed a co-operation agreement to help further youth employment in the hospitality sector.
Sustainable Hospitality Alliance and Global Travel and Tourism Partnership form agreement to advance youth employment
Sustainable Hospitality Alliance and International Council on Hotel, Restaurant and Institutional Education announce agreement to advance sustainability in the hospitality industry
Leading networks for responsible hospitality and global education for tourism have formed an agreement for advancing sustainability in hospitality sector.
Hospitality industry launches united platform to provide opportunities for refugees
New platform, Hospitality Unite, has launched to support refugees and their families by providing access to hospitality job opportunities.
Hospitality industry launches united platform to provide opportunities for refugees
Case Study: Kaveesha
Case study: Sanduni
Guidance for supporting refugees and internally displaced people
Hospitality industry launches resource hub in united response to aid refugees
Supporting refugees and internally displaced people
Case study: Seyi
Case study: Shanthi
Case study: Gudiya
Protected: Supporting young people in India
Determining the sustainability of hotels in your supply chain
Case study: Akhil
Case study: Ragini
Ragini was rescued from the red light area when she was 13. She found her independence through her motivation to learn supported by our youth programme.
New training resource to support disadvantaged young people to build a better future in the hospitality industry and beyond
The Sustainable Hospitality Alliance has developed a new training curriculum to give young people the core skills they need to get started in their careers.
Core employability skills curriculum
Our curriculum provides a range of core employability skills over approximately 100 hours of teaching suitable for the hospitality industry and transferable to other sectors.
New training resource to support disadvantaged young people to build a better future
Sustainable Hospitality Alliance has developed a new training curriculum to give young people the core skills they need to get started in their careers.
Core employability skills curriculum – partner
Core employability skills curriculum – members
Curriculum
Case study: Shankara
Shakara joined our youth employment programme during the covid-19 pandemic and has now been selected to work at one of the leading financial services firms
Case Study: Scarlet Cristina de Araujo
Scarlet graduated in 2011 and since then she has continued to study and progress her international career with Hyatt.
Case Study: Robinson Medina
Robinson trained at the Renaissance Santo Domingo Jaragua Hotel & Casino as part of our youth employment programme, where he is now employed as a steward.
Case Study: Laura
Laura trained at the Hotel Hyatt Centric in Guatemala, as part of our youth employment programme, where she is now employed as a housekeeper.
Case Study: La Triệu Vỹ
La Triệu Vỹ graduated in 2019 from our youth employment programme in Ho Chi Minh, Vietnam, where he was trained at the Le Meridien, a Marriott hotel property.
La Triệu Vỹ, was born in the rural district of Núi Thành, in Vietnam’s Quảng nam province. At the age of 15, La Triệu Vỹ had to leave his education and find work to support his family.
“Having a stable job and becoming a good citizen were my tiny dream at that time. My family did not have enough money to keep me in school because my father’s job was unstable, and my mother was disabled. I had to earn money for my survival, so I worked as a waiter and kitchen helper, but these jobs weren’t very stable or had opportunities to progress.”
La Triệu Vỹ learnt about our youth employment programme in Ho Chi Minh city, through our implementing partners REACH. Following consultation with REACH, La Triệu Vỹ joined our programme, training at Le Meridien, a Marriott hotel.
“I was given many supports and enthusiasm from our teachers on those first days to settle in a new city. During those first days in Le Meridien Hotel, when I felt strange in the new environment, Ms Trang from HR Department became my helper to guide me through new things and Hotel Regulations”
During the programme, La Triệu Vỹ received training in life-skills, such as typing and English language lessons.
“More than that, we also experienced an outing to learn team-work skills and help some other disadvantaged children from Thảo Đàn Organisation.”
He was trained in the basic hospitality skills, which he was able to put into practice at the hotel.
“I was delighted to join in the Cold Kitchen where I learnt basic knife skills, food decoration and food safety. I also learnt how to make dumplings and soups, as well as set-up for the western buffet.”
“At first it was difficult for me to adjust to the working environment. Sometimes I was clumsy, but when I messed things up, my mentors were always friendly and assisted me and cared for my heath, too. I always wanted to give them my full respect and admiration.
When I got tired and failed and I wanted to give up, there was always a warm hand to help and motivate me. I was taught self-healing and given continued support.”
“When I got tired and failed and I wanted to give up, there was always a warm hand to help and motivate me. I was taught self-healing and given continued support.”
La Triệu Vỹ, graduate, Vietnam
After graduation, La Triệu Vỹ was offered a job as part of the kitchen team at the Le Meridien hotel.
“In next year, I hope to become a shift supervisor in the hotel kitchen and continue to improve the skills I have learnt on the programme.
I would like to express my gratefulness towards this programme, the hotel staff and trainers who have spent time guiding us to acquire important vocational skills. It has improved my mindset and confidence day by day. I am ready to start a new life-journey.”
